GDPR Policy

We value and respect the privacy of our customers and users. This GDPR policy explains how we collect, use, disclose, transfer and store the personal information you provide to us. In this GDPR Policy, the terms "we," "us," "our," and "ours" refer to our company.

By accessing and using this web site, or by using our software or services, you confirm your unconditional consent for us to collect, store, use and disclose your personal information in the manner set out in this GDPR Policy.

Wherever required by applicable law, this GDPR Policy will supersede the provisions of the

Privacy Policy

TERMS OF USE: Please read this Privacy Policy together with our Terms of Use available on our website that describes our Privacy Policy. Terms of Use, also available on our website, which describe how you may use the website and our services.

COLLECTING YOUR PERSONAL INFORMATION

We collect the following information from you:

PERSONAL INFORMATION COLLECTED	WHEN IT IS COLLECTED	WHY IT WAS COLLECTED
Your name, date of birth, country of residence, language spoken, telephone number, e-mail address, billing address, identification, start and end date of membership.	When you register to use our services or create an account with us.	So that we can identify you for the purposes of entering into our terms and conditions with you, correspond with you and provide you with the relevant services.
Payment details, depending on the payment gateways you select, you will be redirected to a third party link for data collection. If you select a credit card, card number, expiry date and CVV NUMBER.	Whenever you make a payment through a third party website, you will be redirected to their webpage.	However, in order for us or any third party to process your payment, the credit card or any other payment method are stored with the payment service provider and not with us. For more details, please refer to the Privacy Policy of the payment service provider.

You may choose not to provide us with your personal information. However, if you do not provide it, we may not be able to give you access to certain information, services or products, and/or customize your use of our services.

COLLECTION OF INFORMATION AND TRANSFER TO THIRD PARTIES: All information collected under this GDPR policy is also shared with our back-office service provider, event administrators, airlines, etc. for the purpose of creating individual back-office accounts, processing payments, and investigating and resolving any technical problems.
AUTOMATED COLLECTION: When you visit this website or use our software, we may employ automated tools and methods (such as cookies, session and usage monitoring software) to collect certain information about your visit or use of the software, including:
1. The Internet Protocol address and domain name your computer uses to connect to the Internet.
2. The operating system and browser used by your computer, and any search engine or inbound hyperlink used to reach this website; and or inbound hyperlink used to reach this website.
3. The nature of your use of our software or services, including the information you enter when you use our software or services.
4. The date, time and duration of your visit to the website, login time, geolocation.
5. The pages viewed by you for payment verification.
This information will be used in aggregate form to analyze how this website or our software is used, for example, to analyze usage patterns to improve this website or our software. We will not disclose such information except in aggregate form.
COOKIES: "Cookies" are small pieces of information sent by a server and stored on your computer's hard drive. When you use our website, you will be asked to confirm whether you agree to our use of cookies. If you agree, we will store them on your computer. Cookies make it easier for you to use our site on future visits, and they also allow us to monitor traffic and customize the content of our website for you.

This site uses the following types of cookies to provide you with certain services or functionality:
1. Session: Stored logged-in user data (all details mentioned in the data collected directly) in session to provide necessary functionality.
The use of cookies will not give us access to any data on your computer other than that stored in the cookie. Although you can set your browser not to accept cookies, you may experience a loss of functionality as a result. Most web browsers allow some control of most cookies through the browser's settings. To find out more about cookies, including how to see what cookies have been set, how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.com.
COLLECTION AND DISPOSAL OF CREDIT CARD DATA: We collect credit card data when necessary for the following purposes:
1. To process the payment for which the credit card data was provided.
2. For a subscription that requires multiple payments over time.
3. For your convenience (i.e. so that you can provide those details once rather than for each purchase).
You may request at any time that your credit card details be removed.

Please note that such deletion may cancel pending payments or subscriptions.

When we use third-party payment service providers, you will be redirected to a secure portal hosted by the relevant provider and you will provide your credit card details directly to that provider in accordance with the privacy policy issued by that provider. In such cases, we will not have access to your credit card information.
ADDITIONAL COLLECTION: We may collect more extensive information if we are concerned about, for example, abnormal website usage patterns or security breaches.
USA: We will not use or disclose your personal information except as provided in this privacy policy or in accordance with applicable law. If you are located in a jurisdiction in which the European Union's General Data Protection Regulation (GDPR) applies to the processing of your personal data, we will also comply with our obligations under the GDPR with respect to the processing of your personal data.

In addition to the matters mentioned above, we also use your personal information to:
1. Provide the services and information you have requested.
2. Help our software work.
3. Help us debug or fix software problems.
4. Provide you with support in the use of our software or services.
5. Provide you with notices and important information about this website and our services.
6. Provide you with other information (including promotional material, news and information from events) when you agree to receive such information.
7. Verify your identity and help you if you forget your username or password.
8. Improve or update this website and our products.
9. Improve the functionality of our software, including testing new functionality or modifications.
10. Respond to your questions and communicate with you.
11. Personalize this website according to your preferences or improve your experience as a user of this website or our software.
We may also combine data or information that we have retrieved from sources or external services with the personal information we hold, for any of the purposes mentioned.
WHERE YOUR PERSONAL INFORMATION IS HELD: The personal information we collect about you is hosted on our behalf on servers maintained by our server hosts and have informed us that they have implemented measures to ensure that they comply with the GDPR.
RESTRICTIONS ON USE: We will not sell, rent or lease your personal information to third parties. We will not use or disclose your personal information in any other way, except:
1. For any purpose set out in this privacy policy.
2. Where you have otherwise authorized us to do so.
3. In which we have notified you of the intended use or disclosure, and you have not objected to that use or disclosure anonymously.
4. When we believe that such use or disclosure is reasonably necessary to help a law enforcement officer or body responsible for national security in the performance of their functions.
5. When we believe that such use or disclosure is reasonably necessary to enforce any legal right that we may have, or is reasonably necessary to protect any legal rights we may have, or is reasonably necessary to protect the rights, property, and safety of us, our users, or others.
6. As required or permitted by law.
RIGHT OF ACCESS AND REQUEST FOR CORRECTION: It is important to us that personal information we hold about you is accurate, complete and up to date. If you are aware that it is not and you wish to have your personal information corrected, or you simply wish to access your personal information, please contact us at the Customer Service Portal Attention. When you make such a request:
1. We may ask you to put your request in writing.
2. In some circumstances permitted by law, we may not provide you with that information.
3. When we decide not to correct or provide you with access to your personal information, we will give you the reasons for our decision.
4. When we provide the requested information or carry out the requested correction (or when we attach to such information a statement of any requested but not made correction), we may require you to pay a reasonable fee determined by us.
UP-TO-DATE INFORMATION: To ensure that contact and billing information we hold about you is accurate and current, please inform us of any necessary changes in such information as soon as possible.
RETENTION PERIOD: We will save any personal information we collect about you for as long as it is necessary to provide you with our services. If you cancel your account with us, we will retain your account information unless you request that it be we remove it from our system. Please send us any such request via the Customer Service Portal.
THIRD PARTY WEBSITES: This website may contain hyperlinks to websites operated by third parties. We are not responsible for the content of such websites, or for the ways in which those websites collect, store, use and distribute any information staff you provide. When you visit third-party websites from hyperlinks that appear on this website, we encourage you to review the privacy statements of those sites website so that you can understand how information may be collected, stored, used and distributed personal information you provide.
CHANGES TO OUR POLICY: We reserve the right to change this policy privacy from time to time by posting the revised privacy policy on our website. Please check this policy regularly for changes and updates. If you continue to use this website or our software or services or if you provide any personal information after we make changes to this privacy policy, this constitutes your acceptance of such changes and of the updated privacy policy.
ADDITIONAL RIGHTS UNDER THE GDPR: In addition to the above, the EU-based users of our website have the following additional rights in the GDPR framework:
1. To receive access to your personal information in a commonly used and machine-readable format.
2. To restrict the processing of your personal information if there is a basis for doing so in the GDPR framework.
3. To have any personal information about the participant erased at their request if it is no longer relevant (the "right to be forgotten").
4. Not be subject to a decision based solely on automated processing, including profiling.
5. To withdraw your consent to the processing of your personal data, when said consent constitutes the basis of the treatment.
6. To complain to the corresponding data protection authority. Please contact us through our Customer Service Portal if you wish to exercise any of these rights.